Frequently Asked Questions

What is direct primary care?

Direct primary care is a revolutionary physician-directed model that shifts healthcare decisions away from insurance companies and back to family doctors and their patients. DPC Healthcare gives patients 24/7 access to their trusted family physicians through all forms of technology. With no copays or deductibles to contend with, patients spend less out of pocket. And with a designated medical team to coordinate care and prevent unnecessary duplication of efforts, most employers can expect to save up to 30 percent on their total healthcare costs. Check out our video on the How It Works page.

What are the greatest benefits of the direct primary care model?

The greatest benefit of organizations like DPC Healthcare is that they remove the burdensome procedures and restrictions imposed by insurance carriers. This not only supports quality care — it also significantly reduces costs for patients as well as employers. Check out our video on the How It Works page.

What’s wrong with the traditional fee-for-service model of primary care?

The current FFS system requires a physician to examine each patient in person to file an insurance claim and get paid. Under this model, physicians cannot receive compensation when they communicate with patients by text or phone. In addition, primary care physicians are trained to perform a number of procedures that insurance companies will not cover unless they are referred out to a specialist. DPC Healthcare eliminates these and other obstacles by taking insurance companies out of the primary care equation — providing responsive care and proactive wellness management for one monthly subscription fee. Check out our video on the How It Works page.

How does the DPC Healthcare model help both employers and patients save money?

The DPC Healthcare model bypasses the inefficient, administration-heavy process of claims administration to channel more of your healthcare budget toward actual healthcare. Patient advocacy throughout the continuum of care is another cost-saving measure that also enhances the patient experience. When a patient goes to see a specialist or is admitted to the hospital, a member of the DPC Healthcare medical team ensures that the appropriate care is provided and guards against unnecessary duplication of tests or procedures. Check out our video on the How It Works page.

Does DPC Healthcare offer memberships to individuals, or are services available exclusively through employer-sponsored plans?
We are committed to bringing the financial and wellness benefits of direct primary care to as many patients as our resources will allow. To learn more about individual memberships, please contact us.
How does direct primary care differ from concierge medicine?

In a word, the main difference is affordability. While concierge doctors focus on a handful of wealthy clients who pay a monthly retainer for their services, plus additional fees for services outside of their baseline structure, DPC Healthcare is an affordable return to the era of the family physician. In addition to the dramatic cost savings, DPC Healthcare patients enjoy 24/7 access to their medical team — along with routine laboratory testing services, urgent care, and even cooking classes and yoga sessions at no additional charge to foster healthy lifestyles. Check out our video on the How It Works page.

How does DPC Healthcare pricing differ from other direct primary care models?
While other direct primary care groups may have a menu of costs for lab tests and other common services, DPC Healthcare includes all these in one monthly fee. This is an important difference that should be considered when comparing DPC Healthcare to other groups that charge $50, $75, or $100 a month — only to add on other fee-for-service costs that may well exceed the DPC Healthcare bundled price. By leaving the inefficient fee-for-service model behind, DPC Healthcare eliminates any motivation to “upsell” our patients.
What costs are DPC Healthcare patients responsible for?
Depending upon each employer’s agreement, DPC Healthcare patients may be responsible for a portion of their monthly membership, or none at all. There are no copays or deductibles for any of the services covered under the DPC Healthcare agreement. In cases that require hospitalization or specialized expertise, testing, or surgical procedures, the financial terms of the patient’s traditional insurance provider will apply.
How much can employers save by choosing DPC Healthcare?

Direct primary care practices that operate in the United States have demonstrated that employers who adopt a direct primary care model can save up to 30 percent off their traditional insurance bills, while improving employee health and reducing time lost due to illness. Check out our video on the How It Works page.

What areas do you serve?
Our inaugural Alliance clinic serves employers throughout Fort Worth, Dallas, the Mid-Cities, Frisco, Plano, McKinney, Allen, Mansfield, Denton, and other North Texas suburbs. We base our new clinic locations in communities with the highest concentrations of employee residents for each employer we work with, wherever those opportunities may take us.
Why would a physician choose DPC Healthcare instead of a private practice?

By leaving the time-consuming tasks of insurance management behind, the physicians of DPC Healthcare are free to spend more time with their patients and to treat them according to their specific healthcare needs, rather than checking off boxes or second-guessing medical codes to satisfy insurance requirements. Check out our video on the How It Works page.

Other than physicians, what kinds of professionals are part of the DPC Healthcare team?

DPC Healthcare patients also have the support of a core team of registered nurses, dieticians, medical assistants, physician assistants, nurse practitioners, and exercise physiologists to address illnesses, treat injuries, manage chronic conditions, and promote overall wellness. 

Can health savings accounts be used to pay the monthly fee for direct primary care?
Not at this time. Since the monthly fee cannot be tied to a specific medical service, and since patients may not use any services during some months, current tax codes prohibit the use of HSA funds for this purpose. There is bipartisan support, and multiple bills already exist, for a change in this IRS code that may allow for HSA payments in the future. Learn more.

DPC Healthcare

  • Phone
    682.200.0022
  • Address
    4561 Heritage Trace Parkway, Suite 109
    Fort Worth, Texas 76244