Updated October 15, 2017
LINKS TO THIRD PARTY WEBSITES
When you register for a DPC Healthcare online account, you must provide the personal information designated as “required” on the registration page. If, at any time, you would like to deactivate or have us remove your DPC Healthcare online account, you may do so by sending a request to us at firstname.lastname@example.org.
Your individually identifiable information specifically related to information about your healthcare (for example, dates you receive healthcare services, your payment for health services, etc.) is Protected Health Information or “PHI”. Our use of PHI is governed by the Health insurance Portability and Accountability Act of 1996, as amended from time to time, and its implementing regulations (collectively “HIPAA”). PHI is different from Personal Information (as defined herein) because HIPAA provides additional protections related to our use and disclosure of your PHI. Please see our Notice of Privacy Practices on the Website to better understand how the law permits DPC Healthcare and its business associate your PHI. The Notice of Privacy Practices does not apply to information you choose to post to a public area of the Website. Rather, it applies to certain information you provide to us to schedule services. If we solicit PHI from you through our Website outside of scheduling services, processing payment for our services and internal operations (e.g., through an email that links you to your patient portal where you may complete a survey), we will inform you of the purpose for collecting the PHI and you will have the option to decline to provide us with your PHI for the specified purpose.
PERSONAL INFORMATION WE COLLECT ABOUT YOU & HOW WE USE IT
If you elect to utilize certain aspects of this Website, including registering for a DPC Healthcare online account, we will collect certain “Personal Information” you voluntarily submit to us through the Website, which includes, but is not limited to, information that is personally identifiable such as your first and last name, e-mail address, address (including zip code), date of birth, User ID, credit card information and other associated non-public information. It is optional for you to utilize this Website. We reserve the right to collect any other information that you voluntarily enter, including Personal Information, into any postings, comments, feedback, or forums on the Website.
There is also information about your computer hardware and software that is automatically collected by us when you visit our Website. This information can include: your IP address, browser type, domain names, access times and referring Website addresses. This information is used by us for the operation of the Website and related services, to maintain quality of the service, and to provide general statistics regarding use of the Website.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards made available through our Website, this information may be collected and used by others. Note: We do not read any of your private online communications.
We do not sell, rent or lease customer lists to third parties. We may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your Personal Information except to provide these services to us and they are required to maintain the confidentiality of your information.
Should you receive such communications from us, you may “opt-out” of receiving future communications from us by following the unsubscribe instructions on the emails. You may also contact us directly at email@example.com. This applies to promotional communications and not administrative communications we feel are necessary to provide the services you seek through the Website.
We may keep track of the websites and pages our customers visit within our Website, in order to determine what services or information are the most popular. This data is used to deliver customized content and advertising within our Website to customers whose behavior indicates that they are interested in a particular subject area.
Our Website will disclose your Personal Information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (1) conform to the edicts of the law or comply with legal process served on us or the Website; (2) protect and defend our rights or property; and (3) act under exigent circumstances to protect the personal safety of the users of the Website or the general public.
THE ABILITY OF OTHERS TO VIEW YOUR INFORMATION
When you use the Website, certain information you post or provide on the publicly available portions of the Website, may become publicly available and may be collected and used by others, including people outside of the control of the Website. We have no obligations with respect to any information that you post to publicly available parts of the Website.
SECURITY OF YOUR PERSONAL INFORMATION
We take reasonable steps to secure your Personal Information from unauthorized access, use or disclosure, although there is always some element of risk involved in sending Personal Information online. The demographic and payment information you provide through the Website is stored on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When Personal Information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Your Personal Information may be processed and stored outside the United States of America where laws regarding processing of Personal Information may be less stringent than the laws in your country or state. Your Personal Information will not, however, be used or disclosed for purposes for which you have not given consent or which are not permitted under applicable law.
E-MAILS YOU SEND TO DPC HEALTHCARE
DPC Healthcare’s websites are intended for adults, age 18 and older, and are not intended to attract children. DPC Healthcare will not collect personal information from any person we know to be under 18 years old.
HOW TO CONTACT US IF YOU HAVE A QUESTION OR COMPLAINT
DPC Healthcare Online Privacy
4561 Heritage Trace Pkwy, Suite 190
Fort Worth, Texas 76244